Privacy Policy

1. Introduction

VDR Tech ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vdrtech.net and use our Complify GRC platform and related services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, company name, and contact details when you register for our services.
• Business Information: Information about your organization, compliance requirements, and security posture.
• Payment Information: Billing details and payment card information processed by our secure payment processors.
• Communications: Information you provide when you contact us for support or inquiries.
• Usage Data: Information about how you use our platform, including access logs, feature usage, and interaction data.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send transaction notifications
• Respond to your comments, questions, and customer service requests
• Send technical notices, updates, security alerts, and support messages
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms and policies
• Provide personalized content and recommendations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf, such as hosting, analytics, and payment processing.
• Legal Requirements: When required by law, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you provide explicit consent for sharing your information.
• Security and Fraud Prevention: To protect our users, investigate fraud, and enforce our agreements.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Multi-factor authentication for account access
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Security monitoring and incident response procedures

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Data Portability: Request a copy of your data in a portable format.
• Opt-Out: Opt out of marketing communications at any time.
• Withdraw Consent: Withdraw consent for processing where applicable.

To exercise these rights, please contact us using the information provided below.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: